Privacy Policy

Last Updated: 8 September 2025

Calm with Clare ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase services, subscribe to our email list, or use any of our digital products and online courses.

By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect and How We Use It

When you interact with our website, subscribe to free or paid products, book services, or sign up for courses, we may collect the following information:

• Personal details such as your name, email address, and payment details when making a purchase or subscribing.
• Technical information including your device type, operating system, and browser type to improve your experience.
• Usage information such as pages visited, time spent on the site, and interactions with our content.

We use this information to:

• Provide and deliver our products, services, and courses.
• Process payments and manage bookings.
• Send updates about services, events, promotions, and relevant content.
• Improve your user experience and personalise content.

2. Email Marketing

By subscribing to our mailing list, you agree to receive emails about our services, courses, products, events, and updates. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

3. Consent

When you provide personal information for a transaction, booking, subscription, or course enrolment, you give consent for us to collect and use it for that specific purpose only.

If we ask for your information for marketing or any other secondary purpose, we will request your explicit consent or provide a clear way to opt out.

You can withdraw your consent at any time by emailing us at [email protected].

4. Disclosure of Information

We will never sell, rent, or trade your personal data. However, we may disclose your information:

• If required by law or legal process.
• To comply with governmental requests or investigations.
• To trusted service providers who assist us in delivering our services, under strict confidentiality agreements.

5. Payment Processing

All payments made via our website are processed securely through trusted third-party payment providers, such as Stripe or PayPal.

• We do not store your full payment card details on our servers.
• These providers comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure secure handling of your payment information.

6. Third-Party Services

We may use third-party services to manage payments, email marketing, analytics, and course delivery (e.g., Thinkific, ConvertKit). These providers will only collect, use, and disclose your data to the extent necessary to perform their services.

We recommend reviewing their individual privacy policies for more information:

• Thinkific
• Stripe
• PayPal

Once you leave our website or access a third-party platform, their privacy policy applies.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Although no method of electronic storage or transmission over the internet is 100% secure, we follow industry best practices and PCI-DSS standards to safeguard your information.

8. Your Rights Under GDPR (UK & EU Residents)

As a UK-based business, we comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access the personal data we hold about you.
• Request corrections or updates to your information.
• Request deletion of your data ("right to be forgotten").
• Object to the processing of your data for certain purposes.
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [email protected]

9. Age of Consent

By using this site, you confirm that you are at least 18 years old or have parental consent to use our services.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this page regularly.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please contact us at [email protected]